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Reviews

Kevin has always been super helpful when I needed commercial plumbing services.
Denise Michelle
Denise Michelle
14:08 13 Mar 18
After getting several quotes for a HVAC unit, I decided to go with Westbrook because they offered the best price and had good reviews. That was the best decision I ever made. The technicians Dale Reeves and Eric Dominguez did an amazing job and made sure everything was working properly and that I was satisfied with the service they provided. I am not a paid spokesperson. I am a real customer and I am telling whoever is reading this review, you will not be disappointed if you chose Westbrook.
Jack Armas
Jack Armas
13:44 16 Feb 18
Wanted to extend our heartfelt thanks to our Service Tech - Terrance. We are long time Westbrook Comfort Club customer's and our a/c heater suddenly stopped working last night. Brrrr... Customer Service was able to schedule us quickly for a service call. Terrance arrived right on time, quickly identified the problem, resolved our issue and got the house nice and toasty in no time!! Terrance double checked to make sure that all of our systems were working properly and we also had a great conversation along the way. Thanks again to everyone at Westbrook for all of their assistance. Much appreciated!!
robert varnes
robert varnes
18:43 19 Jan 18
I have used Westbrook repeatedly over the last 10 years for A/C, plumbing and electrical. My mother also uses Westbrook for those 3 services. We have been extremely happy with all the services, the pricing and the service people. We probably have had over 35visits over those years. I belong to their Comfort Club which services the A/C twice a year and puts us as priorities for emergencies (day or night). They never tried to say we needed a new A/C or have been anything other than helpful and they don't stretch out a visit.
Ms. Harmon
Ms. Harmon
14:12 16 Jan 18
Had problem with new tank-less water heater. Called and received prompt courteous and professional service. Would, and have, recommend them highly.
Roy Arenth
Roy Arenth
15:27 11 Jan 18
Got to work here through a temp agency for a couple days and the people are really nice!
Sofia Sofia
Sofia Sofia
18:44 20 Dec 17

Local Reviews
for Orlando, FL

Rated 4.9 out of 5 stars based on 778 customer reviews


Map of Orlando, FL

Great customer service, outstanding products.





Map of Orlando, FL

Excellent Communication




The technician was great at explaining the options and prices of each. He was very polite and professional as well. I would recommend them.


Map of Orlando, FL

Awesome




Rejino was very good. He was competent and friendly. We would like for him to come back for any other plumbing needs.


Map of Orlando, FL

Beyond satisfied




Ramsey is definitely an asset to your company. I wish I had more employees at my job that are as professional resourceful and most importantly care about clients like he does. We had a very complicated issue with one of the AC units and he fixed it when I thought nobody could. Like i said, beyond satisfied!!


Map of Orlando, FL

Very Good Technician-Awesome Service




Charles went above and beyond to make sure the job was completed. It was a four day ordeal in which I was ready to go to another company. Charles was the only one to communicate with me on a regular basis which made me feel that I wasn't being ignored. In the end, he personally came out and completed the job in a very professional manner. If it wasn't for Charles you probably would not have me for a returning customer. I greatly appreciate his dedication to his customers and as long as he is at Westbrook I will continue to use your services.


Map of Orlando, FL

Excellent service!




Today I had a new heat pump installed. My service was excellent, from the woman that answered my phone call, until the service installation men, Angel and Eric, drove away. My sales girl was Anne Hawkins, who answered all my questions, and found me the perfect unit! Anne really made an effort to make me happy! Angel and Eric were so professional, and it was a pleasure having them in my home. They were hard workers, considerate, and taught me how to get the best out of my unit. They left my home in the condition it was when they came, except for this fantastic new heat pump unit! Westbrook is an A++ company! I will be a customer for years to come.


Map of Orlando, FL

Great




Matt was exceptional in performing the exterior coil cleaning--with a wonderful attitude!!!


Map of Orlando, FL

Great service with a very professional service man.





Map of Orlando, FL

Another Great Experience




Today I had both a repair and maintenance issue addressed. Our technician Ramsys was exceptional. He explained what our problems were clearly and concisely as he made the repairs and he provided feedback on the daily operation of our systems. He understands both technology and customer service.


Map of Orlando, FL

Fast response.




Had fast response to service request and job done right first time.


Great service




Jason just preformed my semiannual service call. He is very professional and did a great job


Great service!!!




Barry Funderburk is a fantastic technician. He diagnosed the problem quickly and fixed the problem efficiently. Great employee for Westbrook!


I like Jason. Great service





I have always received excellent service.




Great Company. I have been a customer for several years.


Outstanding service! Very impressed.




Westbrook just earned themselves a very scorned customer back! After today’s experience with your technician Jean, I am beyond impressed. He was honest, reliable and had strong integrity. Very hard to find a tech with good values in this industry. He is the reason you will be having both my residential and business accounts back...


Ramsys R.

Ramsys R.

Maintenance on both equipment

Near E Gore St, Orlando, FL 32806
Thomas  W.

Thomas W.

A/C repair

Near Greely St, Orlando, FL 32804
Jason L.

Jason L.

No AC Trane

Near Chichester St, Orlando, FL 32803
Jason L.

Jason L.

No AC Trane

Near Chichester St, Orlando, FL 32803
Jason L.

Jason L.

Maintenance Rheem

Near Sacramento Ct E, Orlando, FL 32821
Rejino D.

Rejino D.

Installed new Kohler toilet

Near Point Reyes Ct, Orlando, FL 32817
Matt G.

Matt G.

A/C repair

Near Roxburg Ave, Orlando, FL 32809
Rejino D.

Rejino D.

Cleared main line stoppage (clogged drain)

Near Delaney Ave, Orlando, FL 32806
Angel  C.

Angel C.

Ac install

Near Lazy Lake Dr, Orlando, FL 32821
Rejino D.

Rejino D.

Installed new badger 5 garbage disposal in kitchen sink.

Near Lake Mary Jess Shores Ct, Orlando, FL 32839
Charles P.

Charles P.

Kitchen hook up. Installed Garage disposal, New kitchen faucet, and reconfigured drains for new install.

Near N Shore Golf Club Blvd, Orlando, FL 32832
Jason L.

Jason L.

Maintenance Lennox

Near Eastin Ave, Orlando, FL 32804
Jason L.

Jason L.

No AC Trane

Near Eastin Ave, Orlando, FL 32804
Rejino D.

Rejino D.

Replaced moen shower head.

Near Gulfstream Rd, Orlando, FL 32805
Matt G.

Matt G.

Maintenance

Near Golfway Blvd, Orlando, FL 32828
Ramsys R.

Ramsys R.

Installed water pump on system

Near FL-535, Orlando, FL 32821
Ramsys R.

Ramsys R.

Fixed condensate line pipe

Near Chelsea St, Orlando, FL 32803
Angel  C.

Angel C.

Ac install

Near Foley Dr, Orlando, FL 32825
Jason L.

Jason L.

Maintenance carrier

Near Co Rd 15, Orlando, FL 32832
Jason L.

Jason L.

Maintenance Goodman

Near Montpelier Cir, Orlando, FL 32821
Angel  C.

Angel C.

Ac install

Near Universal Blvd, Orlando, FL 32819
Charles P.

Charles P.

Sewer drain issues under mobile home that is a business for them.

Near Dean Ridge Rd, Orlando, FL 32825
Chad  M.

Chad M.

Trane maintenance

Near Boice St, Orlando, FL 32809
Ramsys R.

Ramsys R.

Verify equipment found cover of air handler snapped off the system. Added 2 screws back in to support panel from air handler. System running properly at this time.

Near Bellwood Ct, Orlando, FL 32821
Ramsys R.

Ramsys R.

Change capacitor on equipment

Near Northglen Dr, Orlando, FL 32806

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