The technician was great at explaining the options and prices of each. He was very polite and professional as well. I would recommend them.
Rejino was very good. He was competent and friendly. We would like for him to come back for any other plumbing needs.
Ramsey is definitely an asset to your company. I wish I had more employees at my job that are as professional resourceful and most importantly care about clients like he does. We had a very complicated issue with one of the AC units and he fixed it when I thought nobody could. Like i said, beyond satisfied!!
Charles went above and beyond to make sure the job was completed. It was a four day ordeal in which I was ready to go to another company. Charles was the only one to communicate with me on a regular basis which made me feel that I wasn't being ignored. In the end, he personally came out and completed the job in a very professional manner. If it wasn't for Charles you probably would not have me for a returning customer. I greatly appreciate his dedication to his customers and as long as he is at Westbrook I will continue to use your services.
Today I had a new heat pump installed. My service was excellent, from the woman that answered my phone call, until the service installation men, Angel and Eric, drove away. My sales girl was Anne Hawkins, who answered all my questions, and found me the perfect unit! Anne really made an effort to make me happy! Angel and Eric were so professional, and it was a pleasure having them in my home. They were hard workers, considerate, and taught me how to get the best out of my unit. They left my home in the condition it was when they came, except for this fantastic new heat pump unit! Westbrook is an A++ company! I will be a customer for years to come.
Matt was exceptional in performing the exterior coil cleaning--with a wonderful attitude!!!
Today I had both a repair and maintenance issue addressed. Our technician Ramsys was exceptional. He explained what our problems were clearly and concisely as he made the repairs and he provided feedback on the daily operation of our systems. He understands both technology and customer service.
Had fast response to service request and job done right first time.
Jason just preformed my semiannual service call. He is very professional and did a great job
Barry Funderburk is a fantastic technician. He diagnosed the problem quickly and fixed the problem efficiently. Great employee for Westbrook!
Great Company. I have been a customer for several years.
Westbrook just earned themselves a very scorned customer back! After today’s experience with your technician Jean, I am beyond impressed. He was honest, reliable and had strong integrity. Very hard to find a tech with good values in this industry. He is the reason you will be having both my residential and business accounts back...
Maintenance on both equipment
No AC Trane
No AC Trane
Installed new Kohler toilet
Cleared main line stoppage (clogged drain)
Installed new badger 5 garbage disposal in kitchen sink.
Kitchen hook up. Installed Garage disposal, New kitchen faucet, and reconfigured drains for new install.
No AC Trane
Replaced moen shower head.
Installed water pump on system
Fixed condensate line pipe
Sewer drain issues under mobile home that is a business for them.
Verify equipment found cover of air handler snapped off the system. Added 2 screws back in to support panel from air handler. System running properly at this time.
Change capacitor on equipment